Privacy Policy

Effective Date: [2020.01.01]

At SG Outlet, we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal data in compliance with the Personal Data Protection Act 2012 (PDPA) of Singapore.

1. Collection of Personal Data

We may collect personal data from you in the following ways:

  • When you make a purchase or create an account on our website.
  • When you subscribe to our newsletter or promotional updates.
  • When you contact us for support or inquiries.
  • When you participate in surveys, contests, or promotions.

Types of Personal Data Collected:

  • Full name
  • Contact details (e.g., phone number, email address, shipping address)
  • Payment information (e.g., credit card details)
  • IP address and browser details
  • Any other information you voluntarily provide

2. Use of Personal Data

Your personal data may be used for the following purposes:

  • To process and fulfill your orders.
  • To communicate with you regarding your purchases or account.
  • To send promotional materials and updates (if consented).
  • To improve our website and services through analytics.
  • To comply with legal and regulatory requirements.

3. Disclosure of Personal Data

We may disclose your personal data to:

  • Delivery and logistics providers to fulfill orders.
  • Payment processors to complete transactions.
  • Third-party service providers for marketing and analytics.
  • Regulatory authorities if required by law.

We will not sell, rent, or trade your personal data to third parties.

4. Security of Personal Data

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure server environments
  • SSL encryption for data transmission
  • Regular security audits

5. Retention of Personal Data

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Once the retention period expires, your data will be securely deleted or anonymized.

6. Your Rights

Under the PDPA, you have the right to:

  • Access your personal data held by us.
  • Correct inaccuracies in your personal data.
  • Withdraw consent for the collection, use, or disclosure of your personal data (subject to legal or contractual obligations).

To exercise your rights, please contact us at info@sgoutlet.shop.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These technologies help us understand how you interact with our site, allowing us to improve our services. You can manage your cookie preferences through your browser settings.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review their privacy policies before providing any personal data.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or our practices. The latest version will always be available on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

  • Email: info@sgoutlet.shop
  • Phone: +65 9642 7777
  • Address: 101 Upper Cross Street, #06-17, People’s Park Centre, Singapore